How Quest Talent Search Solutions Ltd. collects, uses, and protects your personal information.
Last updated: May 2025 · Quest Talent Search Solutions Ltd. ("Quest Talent", "we", "us", or "our") is committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy legislation.
We collect personal information only as necessary to provide executive search, professional recruitment, and career coaching services. This may include:
Full name, email address, phone number, mailing address, and LinkedIn profile URL.
Résumés, CVs, employment history, education, professional certifications, and career goals provided by candidates.
Organization name, role requirements, compensation parameters, and other hiring-related information provided by client employers.
Emails, messages, and notes from telephone or video consultations you initiate with us.
Browser type, IP address, pages visited, and referral source collected automatically via standard server logs. We do not currently deploy third-party analytics or advertising cookies.
Your information is used solely for the purposes for which it was collected, including:
Matching candidates with appropriate employment opportunities and presenting qualified candidates to client employers.
Delivering career coaching and professional development services you have engaged us for.
Responding to enquiries submitted through our website contact form or by phone or email.
Sending our newsletter or blog updates, where you have expressly opted in.
Meeting legal, regulatory, or contractual obligations.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We share personal information only in limited circumstances:
Candidate profiles are shared with prospective employers only with the candidate's knowledge and reasonable consent, as an integral part of the recruitment process.
Trusted third-party vendors (e.g., email platform, CRM software) who process data on our behalf under confidentiality obligations.
Where disclosure is required by law, court order, or government authority.
We retain personal information only as long as necessary for the purposes described above or as required by law. Candidate records are reviewed periodically; inactive files are securely deleted or anonymized. Data is stored on servers located in Canada or the United States with appropriate safeguards in place.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Subject to applicable law, you have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Withdraw consent to the use of your information (subject to legal or contractual restrictions), with reasonable notice.
Request deletion of your personal information where we no longer have a legitimate purpose to retain it.
To exercise any of these rights, please contact our Privacy Officer using the details in Section 8 below.
Our website may use session cookies strictly necessary for technical operation. We do not use tracking cookies for advertising or behavioural profiling. You may configure your browser to refuse cookies; doing so will not affect your ability to access our content.
Questions, concerns, or requests regarding this policy or your personal information should be directed to:
Frank Joe — Privacy Officer
Quest Talent Search Solutions Ltd.
Vancouver, British Columbia, Canada
📧 fjoe@questtalentsearch.com
📞 604-728-0686
We will acknowledge your request within 10 business days and respond substantively within 30 days, or as otherwise required by applicable law. If you are unsatisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically.